Your mission
We're looking for a GTM Operations Manager to join our commercial team, working 100% remotely from Spain. You'll be the backbone of our go-to-market organization—owning our CRM, building reliable forecasting, driving process excellence, and enabling our Account Executives to focus on what they do best: selling. This is a foundational role with significant impact on how we scale.
- Own the CRM: Administer, optimize, and maintain HubSpot as the single source of truth for the sales organization. Ensure data quality, drive user adoption, and evolve the platform as the business scales.
- Build Reliable Forecasting: Design and maintain accurate forecasting models. Transform pipeline data into reliable revenue predictions for leadership.
- Drive Sales Process Excellence: Document, standardize, and continuously improve sales processes across regions. Identify bottlenecks and implement solutions that accelerate deal velocity.
- Deliver Actionable Insights: Build dashboards, reports, and analyses that enable AEs and leadership to make data-driven decisions. Turn numbers into narratives.
- Own Full-Funnel Metrics: Track and optimize conversion rates across the entire buyer journey—from web traffic to MQL, SAL, opportunity, and closed deal. Identify drop-off points and partner with Marketing and Sales to improve performance at each stage.
- Automate the Repetitive: Identify manual tasks that slow down the team and implement automations that free up selling time. Work with available tools (HubSpot workflows, integration platforms, APIs) to increase efficiency.
- Manage Compensation & Quotas: Administer commission calculations, validate payouts, and collaborate on designing fair, motivating compensation plans. Ensure transparency and accuracy.
- Enable the Sales Team: Coordinate onboarding for new AEs, maintain up-to-date playbooks and sales collateral, and ensure the team has the tools and resources they need to succeed.
- Support Territory & Account Planning: Assist in territory design, account assignments, and capacity planning to ensure balanced coverage and growth potential.
- Bridge Sales, Marketing & Finance: Act as the connective tissue between teams to align metrics, reporting, and shared objectives. Ensure marketing automation workflows translate into qualified pipeline and maintain consistent data across functions.
- Report to the Head of Sales & Marketing: Direct line to commercial leadership, with the autonomy to execute and the voice to propose improvements.